Simpli Home Reviews
Simpli Home Customer Reviews (8)
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Simpli-home.com Return Policy?
Simpli-home.com has a 30-day satisfaction guarantee. Items bought directly from simpli-home.com can be returned within 30 days of the delivery date. These items must be unused with the original packaging intact. If the returns process is followed and the items are determined to be eligible for a refund, a credit for the purchase will be received, minus shipping and restocking fees. The returns process involves completing an online return request form and attaching photos of the item and the box from all sides. If the items are found to be eligible for a refund, return shipping labels will be sent via email to arrange pickup of the item at home or the nearest curbside pickup location. Once the item has been received in the warehouse and inspected, a credit for the purchase will be received, minus shipping and restocking fees. This credit will be applied to the same form of payment used to purchase the item.
As for the shipping policy, Simpli-home.com offers standard free shipping on all orders for delivery within the 48 contiguous states. They do not ship to Alaska, Hawaii, P.O. Box or APO/FPO/DPO addresses, Canada, or internationally. Most orders ship within 1-2 business days, plus 4-5 business days in transit for delivery. Large parcel orders such as Dining Sets and Large TV Media Stands normally ship within 2-3 business days, plus 10-12 business days in transit for delivery. Over-sized parcels are Curbside Delivery, which means the order is delivered to the curb or end of the driveway of the delivery address and the customer is responsible for the package beyond that point. An adult must be present and signature is required upon delivery. All items are covered by a 1-year manufacturer’s warranty against defects.
About Simpli-home.com Payment Method?
"Simpli-home.com" offers a unique Review & Save program. Customers who purchase select Simpli Home products and write a review for the purchased item can receive 50% cash back of the reviewed item's price. The cash back is awarded in the form of a refund to the original payment method. To be eligible for the cash back, customers must submit a complete product review, including an overall star rating and comments. After posting a product review, customers should send an email to customerservice@simpli-home.com with the subject line “Simpli Home Review & Save Submission”. The email should include the customer's full name, purchase order number, and all applicable model numbers. The email must be received within 14-days of delivery. Once the review is verified and approved by Simpli Home, the cash back amount will appear as a credit to the original method of payment used for the order. It's also worth noting that Simpli Home offers a Simpli Rewards program where customers can earn points for every dollar spent on simpli-home.com and redeem those points for savings. The value of the points redemption will be applied as a discount to the subtotal at checkout.
About Simpli-home.com Prices and Cost?
Simpli-home.com offers a wide range of furniture products. The prices vary depending on the item. For instance, the Jager TV Media Stand in Mango is priced from $540, the Ava 90 inch Mid Century Sofa with Ottoman Set is on sale for $1559 from the original price of $1649, and the Mavis Dining Chair (Set of 2) starts from $175. The Colby Rectangle Dining Table in Oak is available from $411, and the Clarkson Sideboard with Wine Storage starts from $603. The Morrison 89-inch Sofa and Ottoman Set in Woven-Blend Fabric is on sale for $1249 from the original price of $1439. The Amber Rectangular Storage Ottoman is priced at $289, and the Hunter Tall Bookcase in Mango starts from $517. The Scott Ottoman Bench is available from $170, and the Westmont Entryway Hall Tree Bench starts from $379. The Owen Tray Top Small Coffee Table Storage Ottoman is available from $222, and the Marana Dining Chair starts from $120. The Sawhorse Storage Bookcase is available from $339, and the Charlie Deep Seater Left Sectional is on sale for $2079 from the original price of $2449. The Ava Mid Century Ottoman Bench is priced at $489, and the Roland Swivel Counter Height Stool in Vegan Leather is available for $139. The Jasmine Ottoman is priced at $519. Please note that these prices are subject to change and may vary depending on the time of purchase. Simpli Home also offers free shipping on all orders. However, coupon codes cannot be used for the purchase of Sale, Clearance, Bundles, or Review & Save items or any promotional items. Coupon codes cannot be transferred, used for multiple orders, or combined with any other discounts or promotions. Simpli Home's mission is to make high-quality furniture affordable for everyone and for every room in your home. They offer a 1-year manufacturer's warranty, free parts replacement, and easy returns. Simpli Home products are available in store and online at various retailers across the United States. Whether you want to shop by room or browse by style, their site is easy to navigate so you can find just what you are looking for. On each product page, you will find detailed information including item availability, estimated delivery dates, color options, dimensions, downloadable assembly instructions, and more.
How do I contact customer support at Simpli Home?
To get in touch with Simpli Home customer support, the General Customer Support Phone number is 1-866-518-0120. For email inquiries, reach out to customerservice@simpli-home.com. For business and trade inquiries, the contact number is 1-855-545-2767 and the email is prachi@simpli-home.com. These services are available during working hours from Monday to Friday, 9:00 AM - 6:00 PM Eastern Standard Time. For the fastest response, it's recommended to contact via email, and a response should be received within 24 business hours. If there are any missing parts or if a replacement is needed, please click "Submit a Request" on their website or send an email with the product model number, part number (with quantity) or letter, full name, mailing address, and phone number. If a product previously sold by Simpli Home is not found, please contact them with the details such as product name, color, model number or UPC number, and a photo of the product.
Can I find outdoor furniture on Simpli Home?
Yes, outdoor furniture is available on Simpli Home. The range includes solid wood patio furniture sets, outdoor sofas, outdoor chairs, and outdoor dining tables. The furniture is handcrafted and made from sustainably sourced acacia, featuring premium rope weaving and water-repellent fabrics. You can choose individual pieces like outdoor sofas, patio chairs, coffee tables for outdoors, and picnic tables, or opt for one of their complete outdoor sets. The outdoor seating options include roomy outdoor couches and chairs with thick, high-density foam cushions. The patio tables are made from high-quality, solid acacia wood. They also offer multifunctional accent pieces like poufs and metal outdoor side tables. The products are designed to withstand outdoor elements and provide a comfortable and stylish outdoor living space. If the information is not sufficient, please let us know.